Privacy Policy

Privacy Policy for Globe 24-7 (Singapore) Pte Ltd

Globe 24-7 takes the privacy of our clients and candidates seriously. We are an international HR & Recruitment company, operating in the Global Resources Industry. This Privacy Policy applies in relevant countries throughout our international network. Different countries may approach data privacy in slightly different ways and so the highest possible standards have been adopted in our Privacy Policy, no matter where you are.

Clause 1 How we receive information and how we may use it

Globe 24-7 receive your personal data when you apply directly for an advertised role via our website; when you apply directly to be a candidate for whom we can facilitate a job search or via a third party when you respond to a job post placed by Globe 24-7 on a job board on behalf of a third party client.

This statement explains how we process personal data received into our organisation. When you register with Globe 24-7 you MUST consent to us collecting and storing your personal information. You will not be able to submit your enquiry or details to Globe 24-7 without consenting to us storing your personal data. This may include but is not restricted to your name; contact details; address; employment history; mobility and education.

During telephone conversations and face to face interviews we may collect personal information with regard to employment preferences, strengths and work experience which may be stored on your personal record. This information facilitates our ability to support your job search and to provide a basis for recommendation when short-listing candidates for a particular role. By explicitly providing consent when you register with Globe 24-7 you are providing permission for our storage of this information. Globe 24-7 will never share personal information or a Curriculum Vitae with a third party without your explicit consent.

Due to the nature of HR & recruitment, a significant number of candidates reconnect with our organisation periodically. It is not uncommon for this to occur years after we have placed them in a role. For this reason, your consent includes explicit consent to retain your personal details until such time as you wish us to delete your records from our database or refrain from further engagement.

If you do not consent to Globe 24-7 storing your personal data or setting up a personal registration for you, please do not submit your Curriculum Vitae for any roles advertised on our website. We are unable to process your application without receipt of consent to process and store your personal information.

Clause 2 Cookies

What is a cookie?

A cookie is a small text file that is downloaded when a user accesses a website. It allows the website to recognise that individual’s device and store some information about the individual’s preferences or past actions.

Rules on cookies

In order to comply with GDPR, Globe 24-7 must:

tell you the cookies are there;
explain what the cookies are doing and why; and
get your consent to store a cookie on your device.

How Globe 24-7 use cookies

Cookies are used in order to make our website work, to make it work more efficiently and to provide us with information when you apply for a job. The table below provides information on all of the cookies used by our website.

Category 1: strictly necessary cookies

Category 2: analytics cookies

Category 3: marketing cookies

Name	Session/Expiry	Description	Purpose
PHPSESSID	Session	Used for managing user session on the website.	Category 1
__cfduid	5 years	Used to override any security restrictions based on the IP address the visitor is coming from. Used by our security layer.	Category 1
__utma	2 years	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	Category 2
__cfduid	5 years	Used to override any security restrictions based on the IP address the visitor is coming from. Used by our security layer.	Category 1
__utmz	6 months	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	Category 2
_ga	2 years	Used to distinguish users on the Google Analytics platform.	Category 2
_gat	1 minute	Used to throttle request rate on the Google Analytics platform.	Category 2
_gid	1 days	Used to distinguish users on the Google Analytics platform.	Category 1

The first time you visit our website you will be asked whether you consent to us storing cookies, as detailed in the table. Please tick the box, to confirm that you consent to us using cookies. If you do not consent you will still be able to access our website, however your ability to carry out certain functions, for example, apply for a job, may be limited.

To find out more about cookies, including how to see what cookies have been set and how to manage and/or delete them, visit www.aboutcookies.org or www.allaboutcookies.org

Clause 3 Job Alerts and Career Advice

We may on occasion contact candidates stored in our database who are not actively looking for a new role. When you contact Globe 24-7 you may be asked to tick a box indicating that you consent to us storing the personal data you have provided. By providing consent to our storage of your personal data you are also providing consent to us contacting you if we receive details of a role which specifically matches your career aspirations and, very occasionally, sending you career related information e.g. salary survey, interview advice etc.

If you do not wish to receive such information, please email hello@globe24-7.com

Clause 4 Our Promise to our candidates

We will never share our candidates’ personal details or Curriculum Vitae with a third party without the candidate’s explicit consent, and then we will only share the personal information with that one company or individual.

Clause 5 Contacting Recruitment Consultants directly

If you contact one of our Recruitment Consultants directly and request they consult with you regarding your job search, or regarding a particular job role, you are giving your consent to Globe 24-7 processing your email and the data contained within your email for lawful purposes, as per Clauses 1 and 3 above.

By sending an updated Curriculum Vitae directly to one of our Recruitment Consultants you are giving consent to Globe 24-7 processing and storing that information, as per Clauses 1 and 3 above. As referred to in Clause 3 of our privacy notice, we will not share your information with any third party without your explicit consent.

Clause 6 Request to have personal data amended

It is likely that over time your employment history will require updating as you transition to new roles or receive promotion. Globe 24-7 undertake to update your registration within two weeks of receiving an updated Curriculum Vitae. Under the GDPR you have the right to ask for access to your personal information. Once Globe 24-7 have verified your identity we will provide the information you requested within 30 days.

In the unlikely event you find personal data stored about you by Globe 24-7 is inaccurate, you must advise us immediately. We will amend your personal registration within two weeks.

Clause 7 Request to have personal data removed or deleted

Upon receipt of a request to delete an individual’s personal registration, Globe 24-7 will ensure that your personal record is deleted within 30 days.

Where Globe 24-7 have placed a candidate in a role, they are required to retain evidence of that placing so that contractual obligations can be met by the client. Globe 24-7 will however take steps to ensure only minimal personal data is retained and we will not make further contact with the candidate.

Where Globe 24-7 have previously received permission to share personal information with a third party, for example for short listing for a role, we undertake to advise that third party of your wish to be forgotten if communication has been in the last 12 months.

In the event that you wish to be erased from our Recruitment Database you should contact hello@globe24-7.com Please make it clear that you wish to be erased, rather than simply marked as no longer job seeking.

Clause 8 Notification of Breaches

Whilst Globe 24-7 do not store, or at any time request, financial information from candidates, we do store highly personal information contained within your Curriculum Vitae. We are aware of our responsibility as a recruiter to protect your information and to only share details with third parties upon receipt of your explicit consent. All of our systems are protected and only Globe 24-7 staff and consultants working for Globe 24-7 have access to the personal information stored in your registration.

In the unlikely event that our computer systems are compromised and there is a potential loss of confidentiality we will report this breach to you.

In the unlikely event that personal data is taken or exposed from Globe 24-7s records without our consent, we will provide reports surrounding that exposure within 72 hours of being notified of such an event and take any action necessary to restore security of your personal data.

Clause 9 Access

If Globe 24-7 receive a request for access to personal information we will verify your identify before releasing your personal data to you. We will not release information to any third party.

If you would like to make a request for access to your personal information please contact: hello@globe24-7.com

Alternatively you can contact us by writing to us at:Globe 24-7 (Singapore) Pte Ltd111 Northbridge road#08-19 Peninsula plaza179098 SINGAPORE

Clause 10 Complaints procedure

If you have a complaint about the way your data is stored or handled by Globe 24-7, please contact us at: hello@globe24-7.com