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Operations Manager

Website Globe 24-7

The Company
Globe 24-7, in partnership with a global leader in the onsite laboratory services, are currently working together to source experienced and qualified talent to join their dynamic team.
The Role
The role is an Operations Manager and will be responsible for the management of the Onsite Labs business line and its related operations.
The Responsibilities

  • Main focus of the Operations Manager is growth of the operations, to develop and maintain the annual budget and to ensure that client needs are met according to their requirements.
  • Manage Staff recruitment, development and coaching.
  • Ensure equipment and consumables are managed and controlled according to the budget.
  • Generating of quotations and scoping of work
  • Develop and achieve annual budgets.
  • Monthly control goals and monthly P&L projection
  • Manage sales, profit, costs and expenses to meet/exceed budgeted financial expectations.
  • Goal setting and setting of KPI`s.
  • Develop and set out operational and productivity targets.
  • Set the Production operations business line strategy and objectives.
  • Facilitate the communication between employees and other departments/support functions such as IT, Finance, HR
  • Initiate cross selling efforts amongst colleagues, internal sales between various commodities industries.
  • Cooperate in high level decision making.
  • Planning, organizing, leading and control of all strategic plans.
  • To minimize, monitor, and control the probability and/or impact of unfortunate events.
  • Ensure customer claims and complaints are prevented and minimized.
  • Maintain and develop existing and new customers through planned individual account support and liaise with internal order processing staff.
  • Build and maintain long term relationships with clients and key decision makers.
  • Create and maintain relationships to large accounts by regular visits.
  • Represent the policies, ethics, and culture of the company in a leadership role.
  • Adhere to, and comply with company Code of Ethics

The Requirements

  • Minimum of 10 years’ experience in the Coal industry
  • Experience in the management of Coal testing laboratories.
  • Must be driven and proven track record of sales in the coal industry highly preferred, combined with experience as a Manager.
  • Practical hands-on experience with Salesforce CRM
  • Experience in production, highly preferred.
  • Management of Profit and Loss statements
  • Fluent in English (read, write and speak)
  • Above average computer skills (Excel, Word, Power Point, Outlook)
  • ISO 17025 Internal auditing and systems course, highly preferred

The Rewards
The position offers a competitive remuneration package.
Contact Us
Please apply directly by submitting your resume, preferably as a Microsoft Word document.

Upload your CV/resume or any other relevant file (doc, docx, pdf, rtf)

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